The guarantee of perfect completion explained by Alobees

The guarantee of perfect completion protects the project owner against any defect identified within a year after the delivery of a construction site. Businesses are required to promptly repair all reported disorders affecting their structures.

What is the perfect completion guarantee?

The guarantee of perfect completion is governed by article 1792-6, paragraph 2, of the Civil Code. It requires the contractor to correct any defect found by the project owner within the year following the construction site delivery.

These defects may be reported upon receipt, through reservations recorded in the report, or notified in writing after such receipt, by registered letter with acknowledgement of receipt.

What is the deadline for surrogacy?

The guarantee period of perfect completion extends to one year from the date of receipt of the work. It is therefore essential that this date be clearly established between the owner and the contractor to mark the start and end of the guarantee.

Defects must be identified during this year, even if repairs can be carried out later.

What does surrogacy cover?

The guarantee of perfect completion covers all the works. It requires businesses to rectify any defect, regardless of its type or severity. They must therefore ensure that each element, from the structural work to the finishes and equipment, meets contractual specifications.

Clearly, this warranty covers all defects that compromise the conformity of the construction with the contract.

What is excluded from the perfect completion guarantee?

It is important to note two exceptions to the guarantee of perfect completion:

• It does not cover damage due to normal wear and tear, daily use or inadequate maintenance of the structure.
• Apparent disorders that were not reported by reservations when the work was received are not covered by this guarantee.

How is surrogacy implemented?

The implementation of the guarantee of perfect completion starts with the final inspection of the project. If it reveals reservations, two scenarios are possible: the reception can be accepted, by registering them in the Acceptance report, or suspended, if they are deemed too important. The company must then make the necessary repairs. In the event of non-compliance with this requirement after formal notice, the customer has the right to use another professional to carry out the work.

If defects are discovered after the inspection, the customer must officially notify the company by registered mail, requesting a prompt correction in accordance with contractual agreements. Under the guarantee of perfect completion, the company is obliged to act according to this request. If it does not meet the deadlines that have been set and does not respond to the formal notice that must follow, the project owner can also use another professional. at the expense and risk of the failing company.

As an entrepreneur, what are your obligations following the activation of a GPA?

Here are some tips to effectively manage your responsibilities in the face of using the perfect completion guarantee:

• Repair quickly and well: prioritize structures based on their urgency and impact while respecting quality standards to prevent future claims.
• Meet the deadlines: be realistic in your repair schedule. Inform immediately in case of delay and adjust your schedule.
• Communicate clearly: keep in contact with the project owner. Update on progress and stay tuned for any questions or concerns.

If problems persist:

• Consider mediation: before thinking about the court, mediation can resolve the conflict amicably and at no cost.
• The court as a last resort: if necessary, the matter may be referred to the court, but any action must be initiated within a year after the work is received.

Managing surrogacy seriously can avoid a lot of inconveniences. An proactive approach and good communication are often the key to avoiding disputes.

With Alobees, follow your interventions, whether or not they are part of a GPA

Alobees is software specially designed for construction professionals. It offers adapted tools for monitoring construction sites and significantly improves the coordination of tasks.

Here are some features that can make surrogacy management easier:

• Organization of tasks: ensure accurate monitoring of the progress of work on the site to optimize the management of resources and deadlines.
• Intervention management: use a real-time management system to consult the agenda of your employees and generate intervention reports. In this way, you improve coordination and efficiency.
• Communication: optimize exchanges within the team with dedicated sharing tools and news feeds organized by project to strengthen collaboration.
• Centralization of documents: Keep all important documents, from production plans to meeting minutes to prevention documents. They are grouped together in one place that can be accessed from mobiles, tablets, and PCs.

Alobees not only improves the organization and communication of your team, but also your relationship with the project owner. See it for yourself by taking advantage of 14 days of free testing.